How can we help you?

Can I receive my rewards as cash if my credit card has expired or my bank account was closed during the 60 day approval period?

If your SpringBack cannot be disbursed for any reason, you will be notified so we can work with you to resolve the issue. In the meantime, your rewards will remain in your account available to be claimed until they are eligible for auto-disbursement. Spring credits can only be used on and the Spring app and are not transferable to any other platform. Any credits issued for the above reason will expire after 30 days.