Why can’t I see my rewards on my Spring mobile app?
You may be using an older version of the Spring mobile app. Don’t worry! Even though you cannot see it, you have been earning SpringBack on all of your purchases made on and after January 25th, 2018. Simply go to the app store and update your Spring mobile app to the newest available version. With the update, you will be able to see the rewards you can earn on product pages and in cart, but to redeem or see your balance you’ll need to visit your account on our website.