How can we help you?

Where can I view my Account Details?

On 5/20/19 at 11:59pm ET, Spring will shut down and you will no longer be able to access your account details. After that date, if you have any questions regarding your account, please reach out to concierge@shopspring.com.

You can view or modify your Account, Loves, Orders, Payment Methods, and Shipping Addresses in your account details.

On the web:
Login to your Spring account.
Hover over your name in the upper right corner, and a drop down menu will appear.

This is where you can access the following information:
1. Orders: View your current and past orders.
2. My Cash: View your available and pending cash back.
3. Account Information: View or modify your email and password.
4. My Sizes: View or modify your saved sizes.
5. Loves: View the brands you’ve hearted.
6. Payment Methods: View charges, refunds, and modify payment methods.
7. Shipping Addresses: View or modify your shipping address.