How can we help you?

Where can I view my Account Details?

You can view or modify your Account, Loves, Orders, Payment Methods, and Shipping Addresses in your account details.

On the Spring App:
Tap “Me” in the bottom navigation bar.
Tap the Settings icon (it looks like a gear) in the top left corner.

From here you can access the following information:
1. Promotions & Credits: View available credits and redeem promo codes.
2. Profile: View or modify your email or password.
3. Preferences: View or modify shipping address and payment methods.

On the web:
Login to your Spring account.
Hover over your name in the upper right corner, and a drop down menu will appear.

This is where you can access the following information:
1. Orders: View your current and past orders.
2. My Cash: View your available and pending cash back.
3. Account Information: View or modify your email and password.
4. My Sizes: View or modify your saved sizes.
5. Loves: View the brands you’ve hearted.
6. Payment Methods: View charges, refunds, and modify payment methods.
7. Shipping Addresses: View or modify your shipping address.