How can we help you?

How do I change the email address linked to my account?

On the Spring App:

  1. Tap “Me” in your bottom navigation bar.
  2. Tap the Settings icon (it looks like a gear) in the top right corner.
  3. Under “Profile,” tap “My Account.”
  4. Change your email by editing directly in the email field.


On web:

  1. Log into your Spring account.
  2. Click on your name in the upper right corner, and a drop down menu will appear.
  3. Select: "My Account"
  4. Under "Personal Information" enter your email address in the email field, and click "Save Information".