How can we help you?

How can I change my password?

On the Spring App:

  1. Tap “Me” in your bottom navigation bar.
  2. Tap the Settings icon (it looks like a gear) in the top right corner.
  3. Under “Profile,” tap “My Account.”
  4. Tap “Change Password” and get to it!


On web

  1. Log into your Spring account.
  2. Click on your name in the upper right corner, and a drop down menu will appear.
  3. Select: "My Account"
  4. Under "Change Password" enter your new password in the password fields, and click "Change Password"