How can we help you?

How can I contact Spring?

Contact us via live chat Monday through Friday from 12pm - 6pm EST. Simply click the help widget located on the lower right corner on Follow the steps below if you are shopping on Spring’s mobile app!

  1. Tap on the “Me” tab.
  2. Tap on the Settings icon (it looks like a gear) located in the top left corner.
  3. Tap on “FAQ”.
  4. Tap on the green chat icon on the lower right corner and start chatting away!


Alternatively, you can always contact our concierge team here 24 hours, 7 days a week! We will get back to you as quickly as possible!